Hey all! If you are reading this article, then the title is pretty important, and also important to your work. We are putting some security changes in place in the current version of CMS and there may be some unexpected results. New code, new issues. It is the life of anyone in the IT world.

So, when filling out a ticket to let us know it is happening to you, please consider that we will need the following information in the ticket to help us get to the root of the issue:

• Your MUFON ID
• The device you are using (PC, Laptop, phone)
• What Internet Browser you are using (Chrome, Edge, Firefox, Opera, Safari, etc etc)
• The version of the browser. Usually found in the Help -> About section (the three dots or the hamburger icon in the upper right of the browser, for most browsers)
• If the issue is with just one case, or happens no matter what case you are looking at

This information should accompany almost all ticket requests anyway, but I thought I would try and give you all a heads up about it.

Thanks!

MUFON IT Team